Case Manager

36 hours Head office International Clinic Oirschot €2.806 - €4.381 p.m. obv fulltime FWG 55
As a Case Manager at Yes We Can Youth Clinics you will be responsible for maintaining and improving Yes We Can’s outstanding reputation, helping families from all over the world to get their children back on track.
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Yes We Can Youth Clinics is one of the most successful youth clinics for young people aged 13 to 25 with mental health issues, addictions and behavioural problems. To continue our success and realise our growth ambitions, we are looking for a:

Case Manager

As a Case Manager at Yes We Can Youth Clinics you will be responsible for maintaining and improving Yes We Can’s outstanding reputation, helping families from all over the world to get their children back on track. The objective of this role is to assure all inquiries and admissions are to be handled with the best of care and for families to experience the services of Yes We Can as exceptional or beyond. You are responsible for the entire customer journey from A to Z.

What are you going to do?

  • Introduce Yes We Can Youth Clinics to fellow (client) and family/carers;
  • Conduct motivational interviews with (future) fellows;
  • Communicate in-depth on all practical issues and (pre)conditions;
  • Determine (in part) suitability of the fellow for the Yes We Can Youth Clinics programme;
  • Coordinate and consult with the (clinical) treatment team and secretariat;
  • Support in setting up a feasible aftercare plan, timely informing all stakeholders.

Who are you?

  • You are an expert by experience and have followed the 12-step program in a clinical setting;
  • You have an affinity for mental health issues and addiction;
  • You are self-assured, full of energy and you make sure service levels always exceed expectations. Thanks to your empathic approach, you know how to make yourself indispensable within no time;
  • You are representative, pure, inspiring and you effortlessly know which type of etiquette is needed when;
  • You have outstanding listening skills, you are skilled at analysing problems, you are result oriented, persuasive, take initiative and your knowledge of cultural diversity is a natural gift;
  • You understand that gaining absolute trust is your main objective;
  • Communicate in-depth on all practical issues and (pre)conditions;
  • You can be described as a warm, flexible, professional, structured and punctual;
  • You are fluent in English, preferably also a few other foreign languages;
  • You live in the Netherlands. 

What’s in it for you?

Being welcomed into the Yes We Can Family
Being welcomed into the Yes We Can Family
Growth and development oppurtunities
Growth and development oppurtunities
A year-end bonus
A year-end bonus
Working from the heart
Working from the heart
Meaningful work
Meaningful work
A lot of appreciation
A lot of appreciation

About Yes We Can Clinics

When all else fails, Yes We Can Youth Clinics provides a solution for many teens and young adults, aged 13 to 25, struggling with mental health issues, addictions and behavioural problems. Our approach has proven to be very successful: about 70% of the fellows no longer need specialised care after having completed 10 weeks of residential treatment and a minimum of 4 weeks aftercare. Our success rate is so high because we not only work together with our fellows, but also with their parents. Successful treatment requires a serious effort from both of them. The collaborative approach at Yes We Can Youth Clinics has proven to be a turning point in the lives of thousands of teens and young adults. 

Nog vragen?

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Interested?

We then cordially invite you to apply. We are very much looking forward to your application. 

Do you have any questions about this vacancy? Then please contact our recruiter Isabelle via +31 (6) 11296671 or Lucie via: +31611466984

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